Privacy statement Crisis intervention team West-Brabant Oost

Sometimes a young person might find themselves in an unsafe situation, requiring immediate action to be taken. To ensure or to restore safety, 5 councils in the youth care region 'West Brabant Oost' have set up a joint crisis intervention team (CIT). The CIT is available 24/7 to de-escalate crises and ensure stability and peace.

If the CIT receives a crisis report, where possible a team member will work with the relevant young person and his or her parents to find a solution to make the unsafe situation safe again as soon as possible. The crisis intervention team works with young people and their parents voluntarily. Once a situation is safe again and if necessary, additional assistance has been planned, the CIT will step down and the situation will transfer to the youth team in the young person's local council.

The purpose of processing personal data

Breda council has the following purposes for processing personal data in the context of Crisis Interventions:

• The main purpose of processing data is to provide care to young people - i.e. voluntary crisis intervention. Good file management and reporting is an essential part of this to ensure effective support and transparency for the involved parties. Registration also ensures that any objections can be assessed later on. In terms of the assistance given, reporting ensures that the same steps do not have to be taken time after time. 
• Providing services to Veilig Thuis (Safe at Home), i.e. call-out function and risk assessments and advising healthcare professionals.
• Finally, personal data are processed for policy and management.

Whose personal data does the council use, and which personal data are these?

To guarantee the safety of young people, the council collects and uses the personal data of the residents of Altena, Breda, Drimmelen, Geertruidenberg and Oosterhout.
The following personal data of a young person can be processed:

General data of a young person Name and address

• date of birth
• Citizen Service Number
• address
• gender
• telephone number
• name of school (insofar as this is an identifier)
• reason for registration

Details of the situation 

• Physical aggression
• Verbal aggression
• Domestic violence
• Sexual abuse
• Neglect
• Addiction problems
• Health-related problems 
• Daily routine present

Details of emergency assistance

• mobile, accommodation, emergency foster care
• date of request for emergency assistance
• start date
• end date
• location secret yes/no?
• purposes for emergency assistance

Safety plan

• actual danger
• imminent danger
• complicating factors (e.g. problems in areas other than home, work, relationships, social integration, finances, etc.)
• existing workers
• what is already in place in terms of safety
• family's purposes 
• reporter's purposes 
• required immediately 
• where are we on a scale of 0 to 10?

Consent obtained (if young person >12 years)

• voluntary assistance
• voluntary out-of-home placement
• voluntary closed placement

The following personal data of the person with authority can be processed:

General data of the person with authority

• relationship with the young person
• name and address
• date of birth
• email address
• telephone number
• degree of authority

Wish in relation to assistance (insofar as this is an identifier)

• consent obtained (if young person <16 years)
• voluntary assistance
• voluntary out-of-home placement
• voluntary closed placement

Grounds for the use of personal data

We only use personal data when there is a need and grounds for this. Personal data must be processed to implement the desired crisis interventions. If the involved party does not provide the data, the CIT cannot do its job. The council processes these personal data based on the performance of a general interest task (article 6, first section, under e of the GDPR). The Youth Act (Jeugdwet) provides a legal basis for the processing of personal data of the young person or his/her parents by the CIT.

Do you want to know which law covers this government task? Take a look under the heading ‘Act relating to the government task’.

Act relating to the government task

• Article 6 section 1 under e General Data Protection Regulation (GDPR) (Algemene Verordening Gegevensbescherming)
• Article 30 section 1 under b Implementation Act General Data Protection Regulation (Uitvoeringswet Algemene Verordening Gegevensbescherming)
• Articles 2.3 and 7.4.0 and 8.1.1 Youth Act (Jeugdwet)

Who receives the personal data?

If authorisation is given for voluntary assistance by the CIT, the CIT is authorised to share data with the assigned local access worker. Consent is not required, as the CIT team member and local access worker form part of the same youth support team (article 7.3.11 section 2 under a Youth Act (Jeugdwet)).

In order to provide the correct assistance, the CIT may also transfer personal data to Veilig Thuis (Safe at Home), the Child Protection Board (Raad voor de Kinderbescherming), youth care providers and Jeugdzorgplus institutions (child and youth care services). The CIT will always inform the young person involved and the relevant person with authority about this. If parents provide their consent for intervention, personal data are shared. If no consent is provided, personal data would be shared through a process of enforcement.

Retention periods

Pursuant to article 7.3.8 section 3 of the Youth Act (Jeugdwet), a twenty-year retention period applies when a file relating to the provision of youth care is set up.

In the event that workers turn out, but no further youth care is provided, no retention period in relation to the file applies. If there are any complaints about the intervention, a retention period of 1.5 years after the file has been closed applies, or longer if this is required based on the standards expected of a youth support worker.

In the event of advice being given to a youth healthcare professional, his/her personal data must be retained for as long as required for the advice to be given.